2018 Utilities AR & Uncollectibles Conference

Educating and Empowering Credit & Collection Leaders

The Utilities AR & Uncollectibles Conference is an outstanding educational event specifically created for utility industry credit and collections professionals and solution providers. Attendees learn from industry experts and share best-practices designed to improve operational and financial performance. The Conference brings an unparalleled and personalized approach, connecting individuals to meet, learn, network and develop business relationships. The AGA supports the event as an industry sponsor.

Our goal is to provide a high-quality educational conference which benefits utility company attendees, industry solution providers and sponsors. We invite and encourage utility company vice presidents, directors, managers, supervisors, analysts and other industry professionals to attend. There is two full days of learning, including case studies, interactive panel discussions and expanded utilities only sessions.

This year's venue is the Grand Hyatt Atlanta in Buckhead, a perfect combination of sophistication, state-of-the-art amenities, and southern charm. Conveniently located on Peachtree Street, the Buckhead, Atlanta hotel puts you in the heart of Atlanta's best shopping, dining, sports and live music. as strong as its executive leadership. This is a good place to show off who’s occupying the corner offices. Write a nice bio about each executive that includes what they do, how long they’ve been at it, and what got them to where they are.



David Austin
Manager, Credit & Collections
Westar Energy, Inc. 

Richard Conway, Jr.
Senior Business Analyst
PECO Energy 

Tiffany Dennison
Director - Accounts Receivable
Duke Energy 

William “Chris” Dunkum
First Collection Services (FCS) 

Cassaundra Gardner
Credit Operations Manager
Pacific Gas & Electric Company 

Bruce A. Gay
Monticello Consulting Group 

Thomas (Gene) E. Holmes
Supervisor Revenue Recovery
Georgia Power 

Mike Horn
Credit Collections Analyst
Ameren Missouri 

Robert Hudgins
Credit & Collections Manager
Georgia Power 

Shane McDonald
Vice President, Operations
Entrust Energy 

Peter Oburu, Ph.D
VP of Data and Analytics

Alex Urquiaga
Manager, Revenue Protection
Florida Power & Light 

Leslie West
Collection & Loss Prevention Manager
Pedernales Electric Cooperative, Inc. 

Latrice Williams
Revenue & Collections Manager
Los Angeles Department of Water and Power 

Carisa Woolstenhulme
Manager, Customer Credit Services
Salt River Project 

Platinum-Level Sponsors

Gold-Level Sponsors

Silver-Level Sponsors

Bronze-Level Sponsors

General Sponsors

Industry Sponsors/Supporters


Grand Hyatt Atlanta in Buckhead

Grand Hyatt Atlanta in Buckhead is in the center of Atlanta's most famous neighborhood, a few blocks from the city's best shopping and restaurants, and a short train ride from the airport. Our top-rated hotel has the largest guestrooms in Buckhead and is famous for our large pool deck and tranquil Zen Garden. Let our Grand, comfortable hotel be your base to see one of America's most visited cities 

Hotel Information

Grand Hyatt Atlanta in Buckhead

3300 Peachtree Road, Atlanta, GA, 30305, USA

Sign-Up for Email Updates

Stay informed of our next event!