2026 Annual Utilities Credit & Collections Symposium
Utilities Credit & Collections Symposium: Lead the Future of Collections
Connect, Learn, and Transform Your Strategy
Join the industry's top credit and collections professionals for two days of focused learning and networking. This is your exclusive opportunity to tackle today's biggest challenges and discover the solutions shaping tomorrow.
Why Attend?
- Actionable Insights: Move beyond theory with real-world case studies and interactive panel discussions.
- Powerful Networking: Build relationships with peers and esteemed leaders who understand your unique challenges.
- Discover Leading Solutions: Connect with top solution providers and see the latest technologies in action.
Featured for 2026: The Technology Solutions Showcase
Experience the future of collections technology in a focused, private setting. This new format includes:
- Lightning Demos: Get a quick overview of the latest tools.
- Private Deep-Dives: Schedule one-on-one demonstrations in dedicated breakout rooms to explore solutions most relevant to your operations, free from distractions.
A Destination for Inspiration
The symposium will be held at the stunning Hyatt Regency Coral Gables. This Mediterranean-style oasis provides the perfect backdrop for both learning and relaxation, with iconic Miami attractions just minutes away.
Ready to Elevate Your Strategy?
Enhance your expertise, expand your network, and return to your team with powerful new ideas. We look forward to welcoming you to Coral Gables!
Who Should Attend:
- Utility Company Professionals: VPs, Directors, Managers, Supervisors, and Analysts focused on credit, collections, and customer service.
- Industry Solution Providers: Vendors and sponsors offering technology, services, and strategic products and solutions for the utility sector.
2026 Symposium:
Recent Participating Companies
Hyatt Regency Coral Gables
Miami-Coral Gables, Florida
March 16-18, 2026
Take advantage of team discounts for multiple registrants from the same company. Visit the Registration Page for details on available discounts.
Sponsorship Opportunities:
Contact Marilynn Gay
marilynn@conferencesbymonticello.com
Speaking Opportunities:
Contact Bruce A. Gay
bruce@conferencesbymonticello.com
Discover the Benefits of Attending the 2026 Symposium!
Watch the video and discover the compelling factors that make the 2026 Symposium a worthwhile investment for both you and your company.
Access a letter template to:
Seek Approval for Participation in the Annual Utilities Credit and Collections Symposium
Testimonials from Past Attendees
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
“How taking the time to have the right speakers and topics make attending this conference better than other events”—Collections & Loss Control Manager, Southern U.S. Utility Cooperative.
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
“The Utility-Only sessions are very valuable. Information shared about pre-pay programs is very valuable”—Manager Credit and Collections, Mid-West Utility Company.
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
“Learning about the various closed bill collection processes that the other utilities are leveraging and what success they found in changing strategies. We’re excited to have the connections and the ability to gain more information that we could leverage at our Company”—Senior Director of Credit & Collections, West Coast Investor-Owned Utility Company.
Recent Participating Companies
- Orlando Utilities Commission
- Ameren Illinois
- DTE Energy
- PPL Electric Utilities
- Southern California Edison
- Avista Utilities
- San Diego Gas & Electric
- Los Angeles Department of Water and Power
- Chesapeake Utilities Corporation
- Salt River Project
- American Electric Power
- Commonwealth Edison
- Spire Inc
- Exelon Corporation
- Mountaineer Gas Company
- Memphis Light Gas and Water
- Alabama Power Company
- ONE Gas, Inc.
- Alabama Power Company
- Ameren Missouri
- FirstEnergy
- UGI Utilities Inc.
- Georgia Power Company
- Florida Power & Light
- SouthStar Energy Services
- OPPD
- NiSource (Columbia Gas of Ohio)
- NV Energy
- Cumberland EMC
Sponsorships and Speaking Opportunities
Sponsorship Opportunities
Sponsorship Opportunities
Sponsorship Opportunities
Contact Marilynn Gay
Speaking Opportunities
Sponsorship Opportunities
Sponsorship Opportunities
Contact Bruce A. Gay
Speakers
Agenda and Speakers in Development
Contact us if you would like to speak at this event
Sponsors
Industry Supporters
Contact Us
Don't hesitate to get in touch with us! Whether you have questions, or comments, or simply want to know more about our events, we're eager to connect with you.
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