2024 Symposium

Learn, network, and be inspired at the 2024 Symposium.

Welcome to the Utilities Credit & Collections Symposium, the premier annual event designed exclusively for credit and collections professionals within the utility industry. Our conference provides valuable educational experiences for utility company attendees, industry solution providers, and sponsors. We invite vice presidents, directors, managers, supervisors, analysts, and other dedicated industry professionals to join us.

Discover Two Full Days of Insight: Immerse yourself in two full days of learning, where you'll have the opportunity to:

Gain insights from real-world case studies.
Engage in interactive panel discussions.
Network with esteemed leaders in the collections industry.
Connect with industry-leading solution providers.

Join us at the stunning Hyatt Regency Coral Gables in Florida. This Mediterranean-style oasis, inspired by the Alhambra Palace in Spain, offers an elegant and enriching environment for our symposium. Located just 3.7 miles from the Vizcaya Museum and Gardens and 6.8 miles from the Miami Seaquarium, you'll find inspiration and relaxation at your doorstep.

Don't miss this exceptional opportunity to enhance your knowledge, network with industry experts, and enjoy the beautiful surroundings of Coral Gables. We look forward to seeing you there!

2024 Symposium:

Schedule at a Glance

Recent Participating Companies

Speakers

Testimonials from Past Attendees

What was the single most valuable thing you learned at the event?

“Learning about the various closed bill collection processes that the other utilities are leveraging and what success they found in changing strategies. We’re excited to have the connections and the ability to gain more information that we could leverage at our Company”—Senior Director of Credit & Collections, West Coast Investor-Owned Utility Company.

What was the single most valuable thing you learned at the event?

“The Utility-Only sessions are very valuable. Information shared about pre-pay programs is very valuable”—Manager Credit and Collections, Mid-West Utility Company.

What was the single most valuable thing you learned at the event?

“How taking the time to have the right speakers and topics make attending this conference better than other events”—Collections & Loss Control Manager, Southern U.S. Utility Cooperative.

Recent Participating Companies

Orlando Utilities Commission
Ameren Illinois
DTE Energy
PPL Electric Utilities
Southern California Edison
Avista Utilities
San Diego Gas & Electric
Los Angeles Department of Water and Power
Chesapeake Utilities Corporation

Salt River Project
American Electric Power
Commonwealth Edison
Spire Inc
Exelon Corporation
Mountaineer Gas Company
Memphis Light Gas and Water
Alabama Power Company
ONE Gas, Inc.
Alabama Power Company

Ameren Missouri
FirstEnergy
UGI Utilities Inc.
Georgia Power Company
Florida Power & Light
SouthStar Energy Services
OPPD
NiSource (Columbia Gas of Ohio)
NV Energy
Cumberland EMC

Speakers

Christy Barone

Manager of Credit and Collections at PSE&G

Joe Duggan

Christy Barone

Manager, Credit & Collections at Consolidated Edison

Jeffrey Koenig

Christy Barone

Mimi Kelly, CPA, CGMA

Director, Collections and Payment Processing at National Grid

Mimi Kelly, CPA, CGMA

Acting Director, Revenue Integrity at LG&E and KU Energy

Mark Schweiger

Mimi Kelly, CPA, CGMA

Mark Schweiger

Senior Business Analyst at Florida Power & Light Company

Adam D’Amato

Mimi Kelly, CPA, CGMA

Mark Schweiger

Manager of Residential Collections at National Grid

Michael Sedlak

Yadelene Braswell

Sr. Customer Operations Supervisor – Back Office Collections at PSEG Long Island

Yadelene Braswell

Senior Manager Strategic Initiatives & Analytics at Florida Power & Light Company

Jacqueline Kunkel

Yadelene Braswell

Jacqueline Kunkel

Manager, Credit Risk at Exelon

Learn, network, and be inspired at the 2024 Symposium.

Discover the Benefits of Attending the 2024 Symposium!

Testimonials from Past Attendees

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

What was the single most valuable thing you learned at the event?

Recent Participating Companies

Speakers

Christy Barone

Christy Barone

Christy Barone

Joe Duggan

Christy Barone

Christy Barone

Jeffrey Koenig

Christy Barone

Mimi Kelly, CPA, CGMA

Mimi Kelly, CPA, CGMA

Mimi Kelly, CPA, CGMA

Mimi Kelly, CPA, CGMA

Mark Schweiger

Mimi Kelly, CPA, CGMA

Mark Schweiger

Adam D’Amato

Mimi Kelly, CPA, CGMA

Mark Schweiger

Michael Sedlak

Yadelene Braswell

Yadelene Braswell

Yadelene Braswell

Yadelene Braswell

Yadelene Braswell

Jacqueline Kunkel

Yadelene Braswell

Jacqueline Kunkel

Laura Stroman

Laura Stroman

Laura Stroman

Kim Soreil

Laura Stroman

Laura Stroman

Patrick Carberry

Patrick Carberry

Patrick Carberry

Matt Buffalini

Patrick Carberry

Patrick Carberry

Platinum-Level Sponsors

Gold-Level Sponsors

Silver-Level Sponsors

Bronze-Level Sponsors

Conference Sponsors

Sponsorships and Speaking Opportunities

Sponsorship Opportunities

Sponsorship Opportunities

Sponsorship Opportunities

Speaking Opportunities

Sponsorship Opportunities

Sponsorship Opportunities

Industry Supporters

Contact Us

Stay Informed

Cookie Policy