Learn, network, and be inspired at the 2025 Symposium.
Welcome to the Utilities Credit & Collections Symposium, the premier annual event designed exclusively for credit and collections professionals within the utility industry. Our conference provides valuable educational experiences for utility company attendees, industry solution providers, and sponsors. We invite vice presidents, directors, managers, supervisors, analysts, and other dedicated industry professionals to join us.
Discover Two Full Days of Insight: Immerse yourself in two full days of learning, where you'll have the opportunity to:
- Gain insights from real-world case studies.
- Engage in interactive panel discussions.
- Network with esteemed leaders in the collections industry.
- Connect with industry-leading solution providers.
Join us at the stunning Hyatt Regency Coral Gables in Florida. This Mediterranean-style oasis, inspired by the Alhambra Palace in Spain, offers an elegant and enriching environment for our symposium. Located just 3.7 miles from the Vizcaya Museum and Gardens and 6.8 miles from the Miami Seaquarium, you'll find inspiration and relaxation at your doorstep.
Don't miss this exceptional opportunity to enhance your knowledge, network with industry experts, and enjoy the beautiful surroundings of Coral Gables. We look forward to seeing you there!
2025 Symposium:
Recent Participating Companies
Hyatt Regency Coral Gables
Miami-Coral Gables, Florida
March 10-12, 2025
Take advantage of team discounts for multiple registrants from the same company. Visit the Registration Page for details on available discounts.
Sponsorship Opportunities:
Contact Marilynn Gay
marilynn@conferencesbymonticello.com
Speaking Opportunities:
Contact Bruce A. Gay
bruce@conferencesbymonticello.com
Discover the Benefits of Attending the 2025 Symposium!
Watch the video and discover the compelling factors that make the 2025 Symposium a worthwhile investment for both you and your company.
Access a letter template to:
Seek Approval for Participation in the Annual Utilities Credit and Collections Symposium
Testimonials from Past Attendees
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
“How taking the time to have the right speakers and topics make attending this conference better than other events”—Collections & Loss Control Manager, Southern U.S. Utility Cooperative.
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
“The Utility-Only sessions are very valuable. Information shared about pre-pay programs is very valuable”—Manager Credit and Collections, Mid-West Utility Company.
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
What was the single most valuable thing you learned at the event?
“Learning about the various closed bill collection processes that the other utilities are leveraging and what success they found in changing strategies. We’re excited to have the connections and the ability to gain more information that we could leverage at our Company”—Senior Director of Credit & Collections, West Coast Investor-Owned Utility Company.
Recent Participating Companies
- Orlando Utilities Commission
- Ameren Illinois
- DTE Energy
- PPL Electric Utilities
- Southern California Edison
- Avista Utilities
- San Diego Gas & Electric
- Los Angeles Department of Water and Power
- Chesapeake Utilities Corporation
- Salt River Project
- American Electric Power
- Commonwealth Edison
- Spire Inc
- Exelon Corporation
- Mountaineer Gas Company
- Memphis Light Gas and Water
- Alabama Power Company
- ONE Gas, Inc.
- Alabama Power Company
- Ameren Missouri
- FirstEnergy
- UGI Utilities Inc.
- Georgia Power Company
- Florida Power & Light
- SouthStar Energy Services
- OPPD
- NiSource (Columbia Gas of Ohio)
- NV Energy
- Cumberland EMC
Speakers
Laura Stroman
Michelle Lawall-Schmidt
Laura Stroman
Manager, Credit, Collections and Special Plans at Tucson Electric Power
Rakesh Nigam
Michelle Lawall-Schmidt
Laura Stroman
Sr. Director Of Operations at Pacific Gas and Electric Company
Michelle Lawall-Schmidt
Michelle Lawall-Schmidt
Michelle Lawall-Schmidt
Manager, Credit & Collections at PPL Electric Utilities
Adam D'Amato
Additional Speakers TBA
Michelle Lawall-Schmidt
Manager of Residential Collections at National Grid
Additional Speakers TBA
Additional Speakers TBA
Additional Speakers TBA
Bronze Sponsors
Sponsors
Sponsorships and Speaking Opportunities
Sponsorship Opportunities
Sponsorship Opportunities
Sponsorship Opportunities
Contact Marilynn Gay
Speaking Opportunities
Sponsorship Opportunities
Sponsorship Opportunities
Contact Bruce A. Gay
Industry Supporters
Contact Us
Don't hesitate to get in touch with us! Whether you have questions, or comments, or simply want to know more about our events, we're eager to connect with you.
Copyright © 2024 Monticello Consulting Group - All Rights Reserved.
Cookie Policy
This website uses cookies. By continuing to use this site, you accept our use of cookies.