2019 Annual Utilities Credit & Collections Symposium

Learn, network and be inspired at the 2019 Symposium

The Utilities Credit & Collections Symposium is the premier annual event for utility industry credit and collections professionals, providing an educational conference which benefits utility company attendees, industry solution providers and sponsors. We invite and encourage utility company vice presidents, directors, managers, supervisors, analysts and other industry professionals to attend.  

The venue is the Hyatt Regency Coral Gables, Florida, modeled after the Alhambra palace in Spain, this refined Mediterranean-style hotel is 3.7 miles from the Vizcaya Museum and Gardens, and 6.8 miles from the Miami Seaquarium.

Two full days of learning. Hear case studies, interact in panel discussions and network with industry collection leaders.  Don't miss the Pre-Symposium Workshop on Monday afternoon.  Seating is limited-register early!

March 11-13, 2019

Hyatt Regency Coral Gables, Florida


Sponsorship Opportunities:

Contact Marilynn Gay


Speaking Opportunities:

Contact Bruce A. Gay


Download Brochure

Some of Last Year's Participating Companies

  • Florida Power & Light   
  • AES
  • Ameren Missouri
  • Ameren Illinois
  • PECO Energy 
  • UGI Utilities Inc.
  • Peoples Gas
  • Fayetteville Public Works Commission
  • SouthWest Water Company
  • NiSource
  • Georgia Power

  • First Energy
  • Salt River Project
  • Nisource-Columbia Gas
  • SMUD
  • Intermountain Rural Electric
  • Consumers Energy
  • Orlando Utilities
  • PSE&G
  • ComEd   
  • Avangrid   
  • ONEGas

  • Pacific Gas & Electric Company
  • Washington Gas   
  • Entrust Energy  
  • Tampa Electric    
  • Emera Maine   
  • Los Angeles Department of Water & Power
  • Chesapeake Utilities Corp.
  • PSEG Long Island
  • Atmos Energy Corporation


Bruce A. Gay


Monticello Consulting Group

Michelle LaWall

Director – Revenue Operations

PPL Electric Utilities

To be announced


Platinum-Level Sponsors

Gold-Level Sponsors

Silver-Level Sponsors

Bronze-Level Sponsors

General Sponsors

Industry Sponsors/Supporters

Sponsorship opportunities available

Contact:  Marilynn Gay



Registration Information

Three Ways to Register

  1. Register Online (below)
  2. Call us at 843-277-1620
  3. Download the registration form and send it to us

  • Multiple paid registrants from the same company may qualify for a team discount. Please contact us at 843-277-1620.
  • Industry solution providers must sponsor to attend. Please contact us for sponsorship opportunities.
  • Registrations may be transferred to other members of the same company. Cancellation requests must be received in writing by Friday, March 1, 2019 in order to process a refund, less a $195 administration fee. Conferences By Monticello's liability is limited to refund of the conference registration fee only.

Download Registration Form

Online Registration

Pricing & Registration Options

New products are coming soon!


Hyatt Regency Coral Gables, Florida

Experience the Mediterranean in Coral Gables. Marked by a two-story marble lobby, antique accents, and Spanish-style windows, Hyatt Regency Coral Gables offers a quiet refuge within easy reach of the strip. Stay in the “Beverly Hills of Miami,” near the Art Deco District and the high-end shops and restaurants of Miracle Mile, just two blocks away. Explore neighboring Key Biscayne and Miami Beach. Or, stroll through Coconut Grove and visit the galleries of the Village of Merrick Park. 

Hotel Information

50 Alhambra Plaza, Coral Gables, Florida, United States, 33134

Hotel Website

Room Rate

The room rate is $225 single or double occupancy, plus applicable taxes.

Room Cutoff Date

Our room block expires on February 15, 2019. Please make your room reservations early!


To make reservations by phone, call 1-888-421-1442. The direct number is 305-441-1234. Please indicate that you are with the Conferences by Monticello's "Utility Credit & Collections Symposium" to receive the group rate.

Direct link to our Group rate

Coral Gables, Florida

Coral Gables is a city in Miami-Dade County, Florida. It's home to the 1920s Venetian Pool, carved from a rock quarry, with its grottoes, towers and bridge. Coral Gables Merrick House is the restored childhood home of city founder George Merrick. Fairchild Tropical Botanic Garden includes tree-lined lakes, a tropical rainforest and a butterfly display. The collections at Lowe Art Museum include Cuban and Caribbean works. 

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